Return Policy

Return Period:
We offer a 30-day return policy from the date you receive your order.

Eligibility:
To qualify for a return:

• The product must be unused and in its original packaging.

• Proof of purchase (order number or receipt) is required.

Non-returnable items:

• Used or opened skincare products (for hygiene reasons).

• Gift cards.

Refunds:
Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–7 business days.

Shipping Costs:
Return shipping costs are the responsibility of the customer, unless the product arrived damaged or defective.

To start a return, contact us at support@dermacube.store.